Delivery and Returns
We hope you love shopping with RockSpace. Here are our delivery and returns policies to help make sure we meet your expectations.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed 9:00 AM-17:00 PM (PST). Orders you place late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once.
Returns and Replacements
● We offer 6 months after sale service
● Please contact us first when you need to return the product,as we confirmed your refund information you can continued for the following step.
● Returns must include all accessories
● Items must include original packaging and your order information
● For non-quality related warranty claims, buyer is responsible for shipping costs
● Returns may be rejected if items do not meet the above requirements